Frequently Asked Questions
Everything you need to know about shopping with Rarewaves
Where does Rarewaves ship to?
We offer worldwide shipping to over 150 countries. Shipping costs and delivery times vary based on the destination and the weight of the items in your order.
How long will it take for my order to arrive?
Standard domestic orders typically arrive within 3-5 business days. International shipping can take between 7-21 business days depending on your local customs processing speeds.
What is your return policy?
We accept returns within 30 days of receipt. Items must be in their original, unopened packaging. Please contact our support team to obtain a Return Merchandise Authorization (RMA) number before sending your item back.
Are the products sold on Rarewaves brand new?
Yes, all products sold on Rarewaves are 100% brand new and sourced directly from reputable distributors or manufacturers.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal.